Compliance

Action Guidelines

• We not only comply with laws and regulations, but also act in good faith with common sense and responsibility as a member of society.
• We comply with applicable laws and regulations regarding the prevention of corrupt practices, and not engage in any corrupt practices (bribery, conflict of interest, insider trading, anti-competitive practices, money laundering, improper relationship with politics and government, etc.), either directly or indirectly, and conduct our business activities with integrity.
• We regularly educate and raise the awareness of all our employees to impart a high level of ethics and correct knowledge, with which they can act voluntarily to prevent a violation.
• Should a violation occur, we will promptly investigate the causes and take remedial actions. We will strive to take appropriate countermeasures to prevent recurrence and fulfill our accountability.

Compliance Promotion System

In order to enhance compliance, our group established the Compliance Committee chaired by the Representative Director (regular meetings twice a year and special meetings as required. This committee conducts activities to prevent noncompliance issues under the supervision of the CSR and Sustainability Committee, an advisory committee to the Board of Directors, chaired by an external director. It will also give instructions about the measures to be taken in the event of a noncompliance incident and monitor the implementation of the measures.

In FY2024, the Compliance Committee met twice to report on and discuss issues such as responses to amendments to laws and regulations, compliance activities, improving the effectiveness of the whistle-blowing system at overseas Group companies, and the results of a compliance awareness survey targeting business partners and improvement activities based on the results.

Internal Reporting System

We have established the Corporate Ethics Helpline as an internal reporting system through which employees and business partners can make inquiries and reports regarding compliance-related matters. We are continually raising awareness of the system through introducing it in training, distributing the internal intranet, putting up related posters and distributing carrying cards.

We have set up an internal point of contact at the Compliance Committee Secretariat and an external contact point (available in Japanese and English) at a private specialist company to increase convenience, allowing people to consult and report even outside of working hours or on holidays. Anonymous consultations and reports are also possible, and we thoroughly protect whistleblowers so that they are not identified or subject to any disadvantage. The hotline accepts consultations and reports on all compliance violations, including harassment, or acts that may be considered compliance violations. The facts of the reports received are investigated, and if a problem is confirmed, it is dealt with promptly.

In addition to these efforts, we have worked to increase awareness of the internal reporting system and its effectiveness through measures such as publicizing the system through our monthly compliance newsletter and setting up a consultation desk for women. As a result, the number of consultations and reports is on the rise.

In FY2024, we received 107 consultations and reports, including those from group companies. These included issues related to harassment, labor, and company rules, and we promptly resolved or corrected any cases where problems were confirmed.

Also, we have established channels for consultation and making reports at each of our overseas group companies. In order to further increase the effectiveness of this system, we are continuing to work to improve awareness and understanding among employees.

Flow after report is received via the Helpline